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"What Every Contractor Needs to Know Series" - Customer Service

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Price: $49.95
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Marketing is what a company does to develop an environment for their services to be sold. Customer Service is one of those marketing activities that can provide continuous new opportunities for work in a very cost effective manner. It costs a lot less money to keep a client as compared to getting a new one. Many of the examples in this booklet are residential in character because that is where most painting and decorating contractors start their business. 36 pages.